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  • Control Panel: How To Set Up Pterodactyl Panel For The First Time
    Answer: 1. Open Billing Panel Open your billing panel with the account you created when purchasing your server. Once your account has successfully been created on our ...
  • Control Panel: Using The File Manager
    Answer: 1. Open Pterodactyl Panel From our website http://cubehostingmc.com, click Cpanel login to get to the login page. Log in with your email that you provided us, ...
  • Control Panel: How To Set Up Your Minecraft Server
    Answer: Once your server is done being set up, you will receive an email to the account that you provided us. 1. Open Pterodactyl Panel From our website ...
  • General: What is the money back policy?
    Answer: If you arent satisfied with our hosting services, within the first 3 days of ordering give us an email and we will give you your ...
  • General: How fast will my server be set up?
    Answer: Servers are set up automatically, upon purchase and should take longer than 24 hours. If you do not receive your server within 24 hours, send ...
  • General: Does my server come with a free MYSQL database?
    Answer: Currently, no. We are working on including 2 free MYSQL databases with the purchase of a Minecraft Server plan of dirt and up. This will ...
  • General: What types of server versions can I use?
    Answer: You can use any .jar file you want! On the purchase of a hosting package, you may select from our vast variety of included versions ...
  • General: Can I upgrade/downgrade my server to have more or less RAM?
    Answer: Yes! This can be done by logging into our client area, and creating a ticket! On payment, your server will be automatically updated. Your files ...
  • General: Are my servers backed up?
    Answer: CubeHosting may create backups of your server for our internal operations, such as maintenance. However, this does not guarantee full protection of your data. You ...
  • Control Panel: Where do I find my server IP?
    Answer: Your server IP can be found in your pterodactyl control panel on the server list. The IP is displayed in the table that lists all ...

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